What is elmo?
How does an elmo subscription compare with renting, leasing and buying?
What are the benefits of a car subscription?
Who am I getting the car from?
Do you supply a physical car key with car?
How does elmo work?
What is included in the subscription?
Can I choose which services I add to my subscription?
What is Total Cost of Ownership and why is it important?
Building your Subscription Bundle
Do I need to add a public charging membership?
Why should I organise public charging through elmo?
Do I need to get a home charge point?
Why should I get a charge point through elmo?
Will I own the charge point?
Do I need to switch home energy provider?
Why should I add the Home Energy supply to my elmo bundle?
How is my Home Energy cost included in my elmo subscription?
How much is elmo’s insurance?
Can I use my own insurance?
Is breakdown assistance included?
On the Road
I’ve broken down. What should I do?
I’ve been in an accident. What should I do?
The car needs repairing. What should I do?
Picking up & Returning your Car
Can I collect my vehicle?
Can I have my vehicle delivered?
How do I arrange timing for delivery?
Do I have to carry out an inspection?
Can I return the car if I change my mind?
Can I return my car in the middle of a monthly cycle?
How do I return my vehicle?
Am I responsible for the maintenance of the car?
Do I have to clean the car before returning it?
Electric Cars General
What are the benefits of driving an electric car?
Are electric cars really greener than normal cars?
Can I drive in heavy rain or when there is flooding?